At Park Cliffe, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Park Cliffe Ltd, Birks Road, Windermere, Cumbria LA23 3PG. Alternatively, you can telephone 015395 31344.
Who are we?
Park Cliffe Ltd, a company incorporated in England and Wales with registered number 2482285 is a Camping and Caravan Site whose registered office is at Birks Road, Windermere, Cumbria, LA23 3PG.
Information that we collect from you
When you use our website, you may submit information to us through our on-line booking, booking enquiry, brochure request form or by subscribing to our e-newsletter. If you make an online booking with us your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. We may also collect information about you from messages you post to our social media; twitter, Facebook, google plus, Instagram or emails or letters you send to us.
Use of your information
We will hold your information securely and use it only in compliance with the applicable current data protection laws. We will use your information for:
- internal record keeping
- we may use the information to improve our products and services
- we may periodically send promotional emails about our services, special offers or other information which we think you may find interesting using the email address you have provided for time to time
- we may also use your information to contact you for market research purposes
- we may contact you by email, phone or post
- we may use the information to customise the website
You have a choice about whether or not you wish to receive information from us. You can change your marketing preferences at any time by contacting us by email: email@example.com or telephone on 015395 31344.
Who has access to your information?
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Third party websites and services
Park Cliffe Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.
Links to other websites
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They aid us in improving the Site and enable deliver a better and more personalised experience.
Some of the cookies we use are essential for the site to operate.
They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us to customize / optimise the Site according to preferences;
- to speed up your searches; and
- to recognise you when you return to the Site.
The main cookies that we use provide us with valuable data about our website. These are from Google Analytics and are completely anonymous, telling us information such as how many people have visited our website and which pages are the most popular. This allows us to ensure that our website is doing its job in the best way and make improvements to help you use the site. This is very useful information for us, but if you would like to opt out, you can do so at http://tools.google.com/dlpage/gaoptout.
We may, at times, link to other websites such as our clients and associates. We’re quite sure that they use the same kind of cookies but as these sites are not controlled by us, we can not guarantee the cookies that they are using and suggest that you read their privacy policies to be absolutely clear.
We hope that you are comfortable with this, but if you are unhappy with cookies being used, the best approach is to turn it off in your browser settings so that they are not used on any website. To do this, you can go to your privacy settings in either Tools or Options depending on your browser.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or for as long as the law requires.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. We will promptly correct any information found to be incorrect. .If you wish to do this, please contact our data protection officer at firstname.lastname@example.org You have the right to ask for a copy of any of your personal Data held by Park Cliffe Ltd (where such data is held) on payment of a small fee, which will not exceed £40.