What happens if I can’t holiday with you in 2022 due to Government restrictions?


If we can no longer offer the holiday booked or we need to cancel your booking the following options are available:

  • Transfer the booking to a future date (within 12 months)
  • A full refund

Additional travel or COVID-19 diagnosis guarantee

In addition to our temporary cancellation policy, if there are UK Government restrictions on travel or a member of your party, or close family relative living in the same household, is diagnosed with COVID-19, and you contact us up to 3 days before your arrival date, you can choose to:

  1. Transfer your booking to a future date (within 12 months), or
  2. Receive a credit note against a future holiday (within 12 months), or
  3. Cancel your booking and receive a full refund.

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