Camping FAQs

Can I park my car next to the tent?

We would ask you to leave it on the track rather than on the grass especially if the ground is wet. If you are bringing more than 1 car, the second one should be parked on the car park. Commercial vehicles must be parked in the car park.

What is in the private bathrooms?

There is a full size bath with shower attachment, (shower attachment is for rinsing only, it is not a stand-up shower) sink, toilet, hairdryer, drying rack and radiator. They are exclusively for the use of the hirer, and personal belongings can be left safely, as only the hirer has a key. They cost £14 per night.

Do I need coins for the showers?

The showers are free of charge, and are open all the time.

Can we get a refund if we leave early if the weather is bad?

We cannot control the weather, so no refunds are given for early departures.

Are BBQs allowed?

BBQs are fine, but must be raised off the grass. Stands are available in reception if required for a £5 returnable deposit.

Are camp fires allowed?

No open fires are permitted.

What about the family bathroom that can be booked for an hour?

This has all the same facilities as the private bathrooms, and also has a baby bath. This is available for 45 minutes per booking, for a £10 returnable deposit. We just ask that you clean it after use, leaving it in the same condition as you would wish to find it.

Are there sockets available for my hair straighteners/hairdryers?

There are sockets in the shower blocks. Hairdryers are available to borrow (£10 deposit required) from Reception. We also have hairdryers in the ladies shower blocks.

How good is the television reception on the park?

Due to the position of the park, with hills around us, TV reception can be variable, especially when it is windy. We have gone digital.

Are dogs allowed on the park?

We welcome well behaved dogs, but they must be kept on leads and although we don’t allow dogs in the bar/restaurant area, we do have a lovely outdoor terrace area where your canine friends are more than welcome.

What do I need for electric hook up for tents?

You need an outdoor leisure lead. These are available from any good outdoor supplier (Argos have them too). An ordinary extension lead will not work!

Do you have electric hook up available for tents?

We have limited availability for electric hook up on Ghyllside and Moorhow. Booking is essential for these areas.

What time can I check in from?

Check in time is normally from 2pm.

How far apart should tents be?

A minimum of 3 meters.

Can I freeze my ice packs on site?

Ice packs can be frozen in reception, and we have frozen blocks that can be borrowed whilst yours are freezing down. No charge for this service.

Will I be able to leave later than 12 noon on the day of departure?

Please check at reception, as it will depend on what arrivals we have that day.