Use the categories below to view our frequently asked questions. If you cannot find an answer within these areas, you can use our online form to contact us or call or email.
Sorry but no open fires are permitted. BBQs are fine, but must be raised off the grass. Stands are available in reception if required for a £5 returnable deposit.
Further Info
Dogs are allowed in certain static caravans at an extra charge of £40 per booking and strictly on a pre booked basis (no dangerous breeds). Please bring your own blanket for your dog as we cannot permit them to lie upon the bedding or upholstery.
Dogs must be kept on a lead and exercised in the designated areas. Although we don’t allow dogs in the bar/restaurant, we do have a lovely outdoor terrace area where the dogs are more than welcome.
We do accommodate campers and tourers. We have private owners too with 46 holiday caravans and 9 holiday lodges but that section of the park is completely separate.
No. For the safety and comfort of guests, the maximum occupancy is 4 people.
2020 we also have 2 x one bedroom semi detached lodges for rental, these sleep max 2 people.
We welcome well trained dogs that must be kept on a lead when on the park, but we reserve the right to refuse certain breeds. Although we don’t allow dogs in the bar/restaurant area, we do have a lovely outdoor terrace area where your canine friends are more than welcome.
We have free Wi-Fi throughout the park. The service we offer will not be what you might expect in your own home, not least because you are sharing a limited bandwidth with multiple fellow caravanners and campers on site. As a consequence we can offer the service for basic web surfing and emails but during times of high demand will not be able to support any video or TV streaming for example BBC iPlayer and YouTube. We ask you to limit your use of these services, uploads, updates or photos during busy periods as this will prevent others from accessing the Wi-Fi network.
We have both electric and non electric camping area. Our non electric camping area is located on ‘Fellside’ and is not allocated. Tent pitches with electric hook up are allocated.
We have a 6amp electric hook up on’ Ghyllside’. Booking is essential for these areas and needs to be booked over the phone as we require your tent size (in meters). A 6amp electric supply is suitable for lighting, recharging devices and providing supplies to small appliances such as a travel kettle (750w).
Summer/Autumn 2020 – we currently offer a take-away menu Friday, Saturday and Sundays evening giving you the opportunity to enjoy your food at a secluded spot on the park or back at your pitch, caravan or camping pod.
Takeaway is only available during restaurant opening times, phone orders and collection only.
2021 Season – Takeaway is only available during restaurant opening times and must be ordered in the restaurant (phone orders and delivery are not available).
2020 Summer/Autumn – unfortunately the private bathrooms are not available.
2021 Included in the private bathrooms there is:
They are exclusively for the use of the hirer, and personal belongings can be left safely, as only the hirer has a key. They cost £14 per night.
Check out time is 10am. However, after you have checked out you are welcome to stay and make use of the facilities.
Yes BBQs are fine, but must be raised off the grass. Stands are available in reception if required for a £5 returnable deposit.
Yes, dogs are welcome to stay in our standard pods only. The standard pods accept up to 2 adults, 1 small child and 1 dog.
We’re sorry, the cottage is a pet free accommodation.
Unfortunately, we’re unable to accept pets in the Shepherd’s Hut.
Each of our caravan holiday homes has its own enclosed deck, so children can play safely, if supervised.
We can also provide a travel cot and highchair if required.
Plug sockets are available in the shower blocks.
*Please note our communal toilet/shower blocks remain closed for the rest of 2020.
Sorry our 5 private bathrooms are not available for hire for the rest of 2020. These have been allocated to camping pods as our communal toilet and shower facilities remain closed at this time.
We are sorry due to the difficulty in maintaining social distancing in our communal toilet and shower blocks these remain closed at present. We are therefore not accepting camping bookings for the rest of 2020.
Ice packs can be frozen in reception, and we have frozen blocks that can be borrowed whilst yours are freezing down. No charge for this service.
We are accepting booking for tourers and motorhomes from 24th July 2020 onwards providing customers are able to make use of their own toilet and shower facilities as our communal toilet and shower facilities remain closed at this time (min 3 nts stay in the summer holidays). Please note not all the usual park facilities will be open, if any are important to your stay please confirm with Reception prior to booking.
No. You are restricted to using it for holiday or recreational purposes. If you were to live permanently in your holiday home, this would be in breach of the site licence and pitch licence agreement with serious legal consequence.
Yes, there is allocated parking for 1 car next to the Shepherds Hut. If you are bringing more than one car, the second should be parked in the car park next to reception. Any commercial vehicles must be parked in the car park.
Yes, parking is available near the pods. We would ask you to leave it on the track rather than on the grass especially if the ground is wet. If you are bringing more than 1 car, the second one should be parked on the car park. Commercial vehicles must be parked in the car park.
We would ask you to leave it on the track rather than on the grass especially if the ground is wet. If you are bringing more than one car, your second car should be parked on the car park. Commercial vehicles must be parked in the car park.
Summer/Autumn 2020 due to social distancing requirements our restaurant is currently closed for dining.
2021 – The restaurant does not taken bookings. However, if you are a large group wanting to eat at the restaurant, please let us know on the day and we will keep some tables aside for you, subject to availability.
Immediate family and close, personal friends are all welcome to use your holiday home. We do not allow the commercial letting out of caravans or lodges on the park.
We do not have a storage facility, but out of the main season you can leave your van unoccupied during the week for £7 per night, and just pay full price at the weekends, subject to availability. Maximum stay 2 weeks. We also offer a limited number of full seasonal pitches and for shorter stays have special monthly rates (not applicable June/July/August).
There is no lake access nearby, as the land is privately owned. We do not recommend that you walk along the A592 as it is very busy, and there is no pavement for much of it. We do have a walk that takes you to Bowness on footpaths, which takes 2 hours. More information is available about this walk in our reception.
Unfortunately we are currently unable to offer finance.
We cannot control the weather, so no refunds are given for early departures.
No. All costs are included in the initial price paid, there are no hidden extras.
No, the showers are free of charge and are open all the time.
Yes, we use the standard contract produced by our trade association, the BH&HPA, and the NCC (National Caravan Council). This agreement is the contract that will be made between you and the park and it includes your right to keep the holiday home on the park for a given period of years and the times during which you can use your unit. Copies are available on request.
No, you will be shown our caravans by the Park Manager or one of the Park Wardens. We are only there to advise you on the Parks facilities and the various models of caravans available. We strongly believe that the final decision should be yours to make without any pressure and in your own time. Some of our customers make several visits to the park before deciding on the right pitch and the right caravan, this is absolutely fine with us.
We have full seasonal pitches; please ask the office for availability. Our season is March to mid November.
We also have a limited number of part seasonal pitches in 2020 from July (TBC) to 8th November.
No, we occasionally have good second hand caravans in a range of prices. Sadly we can’t predict what second hand caravans we will have at any time, but if you are looking for a caravan with specific features or within a particular price range we will happily take your details and call you when a suitable caravan becomes available.
Please see our events page for various quiz nights and live music.
We have TV screens in the bar and will show matches which are available on normal TV channels.
Our non electric ‘Fellside’ camping area is not allocated. Pitch up where you like on ‘Fellside’, leaving a minimum of 3 meters between you and the next tent.
Due to the position of the park, with hills around us, TV reception can be variable, especially when it is windy. We have gone digital.
You can keep your caravan at Park Cliffe until it is 12 years old (25-30yrs old for a lodge) subject to the licence agreement and park rules.
1 double bed and 2 singles. A travel cot can be provided, which will be positioned in place of one of the single beds.
Taxis range between £12-£15. Please call into reception for taxi numbers.
It is 3 x £1 coins for a wash, and 50p per 10 minutes in the drier.
2020 Summer/Autumn – due to COVID-9 social distancing requirements only 1 person will be permitted in the laundrette at any time.
If you were seriously thinking of owning a caravan or lodge for just one year, we would advise you not to go ahead as caravans and lodges are similar to cars in that they do depreciate and the first year is the worst. After that, it really depends on how well you look after it and the state of the economy.
Yes, there is a 6amp supply. Pods come with lighting and a small heater.
Pods are not suitable for cooking in, which must be done outside. Please use the gravel area outside for your BBQ’s, NOT THE DECK. Each pod comes with a BBQ stand.
There is insufficient power for a kettle or toaster, a travel kettle (750w) is fine.
Yes, the restaurant is suitable for all ages. Enjoy a frame or two of pool with the family on our pool table. We also have a whole host of board games and colouring sheets available which you are welcome to use for free.
Please, note there is a small adults only area by the bar. Please note our bar & restaurant is closed Summer/Autumn 2020 due to COVID-19 restrictions.
Yes, Park Cliffe is a member of the BHHPA (British Holiday & Home Parks Association). General advice on purchasing a holiday home can be obtained from:
BH&HPA, Chichester House, 6 Pullman Court, Great Western Road, Gloucester, GL1 3ND
Tel: 01452526911
There is a limited bus service from the bus stop, 1/4 mile from the park. Timetables are available from Reception.
Yes, the Shepherds Hut has underfloor heating, lighting and plug sockets for phone charging.
Although the reception is open for a lot of the time, it is well worth phoning beforehand to make sure that someone will be available to help you.
2020 Summer/Autumn – unfortunately the family bathroom is not available.
2021 – This has all the same facilities as the private bathrooms, and also has a baby bath. This is available for 45 minutes per booking, for a £10 returnable deposit. We just ask that you clean it after use, leaving it in the same condition as you would wish to find it.
Find out more about pitch fees and rates, electricity and gas and insurance for holiday homes and lodges.
Static Caravans and self catering Cottage: Arrive from 4pm, depart by 10am
Camping Pods: Arrive from 2pm, depart by 10am
Touring & Motorhome pitches Arrive from 2pm, depart by 12 noon.
If you do not wish to enter Reception to check in please either knock on the door or sound your horn and we will come out to you. If you are entering Reception please use the hand sanitiser outside before entering, only one person in Reception at a time, thank you.
All our touring pitches are gravel hard standing with their own electric, water and drainage.
You need an outdoor leisure lead. These are available from any good outdoor supplier. An ordinary extension lead will not work!
We provide duvets, pillows, bed linen, tea towel, dishcloth, washing up liquid. We even provide a small starter pack of teabags, coffee, sugar, a pint of milk and a packet of biscuits for when you arrive.
You just need to bring yourselves and a set of towels.
Bed linen is provided- you will just need to bring your own towels.
We have a bar, restaurant, shop, games room, and a children’s play area. We also have beautiful landscaped grounds complimented with lots of peace and quiet. We don’t have a swimming pool, but there are local hotels that offer this facility which we can recommend.
Not all facilities will be open in 2020 due to COVID-19. Please check with Reception if any are important to your stay prior to booking.
If we can no longer offer your 2020 holiday because of Government restrictions or we need to cancel your booking the following options are available:
Transfer the booking to a future date (prior to the end of the 2021 season) A full refund
The vehicle will have to be parked outside the gates (ask at reception, and we will show you where).
If our directions to Park Cliffe are followed, there is no problem. Please do not follow sat nav, as it routes you along some quite narrow back roads. If approaching from the north (from Bowness) you will have to go past our road end and turn round elsewhere, as it is a sharp, switch back turning.
Standard pods have plenty of head room with a floor area of 2.1mx 2.7m providing ample space for 2 adults and even 1-2 small children. The standard pods are dog friendly.
The Family pod has a floor area of 2.3mx 3.5m providing ample space for 2 adults and 3 children or 4 adults.
Both the standard and family pods do not have beds- the use of airbeds is recommended. A small heater and lamp is included.
The Family plus pods are the same size as the family pods but have 2 single beds with foam mattresses and 2 fold out foam mattresses, accommodating 4 people. The family plus pods come with underfloor heading and lighting. Please note, linen is not provided.
Premier pods provide ample space for 2 adults and 3 children. They are spacious inside, with a double bed, a set of bunk beds (complete with 4” camping mats) and a rollaway trundle bed. Overall size is 4.35m x 2.8m. There is a hanging rail for clothes (please bring hangers).
Couple’s pods are a little smaller than the standard pods but plenty of room for 2 persons, carpeted floor, heater and light. These pods are situated on the Fellside camping area.
The Shepherds Hut sleeps 2 people on a double bed. There is also a sofa and table.
Underfloor heating will keep you warm and cosy, even on the coolest of days, and when the sun shines you can enjoy the views from balcony seating area.
The hand-crafted kitchenette houses a Butlers sink, small fridge/ice box, microwave, kettle and toaster with small amounts of crockery and cutlery.
There are no shower or toilet facilities in the Shepherds hut but toilet and shower facilities are just a short walk away.
The pet free cottage sleeps up to 4 people with a king size master bedroom and adjacent family bathroom upstairs, and 2 ground floor single bedrooms with en-suite shower & toilet. All linen and towels are provided.
The contemporary fully equipped kitchen (including washing machine and dishwasher) is open plan with dining and lounge area.
The cottage is equipped with underfloor heating, wood burner, Wi-Fi, and a Smart TV. There is a large garden to the rear with outdoor furniture, and shared parking for 2 cars at the front.
A travel cot and highchair are available on request.
2020 Summer/Autumn – please arrange to arrive prior to 6pm Sunday to Thursday, prior to 9pm Friday and Saturday. If you are arriving later please contact Reception to arrange.
2021 We would ideally like arrivals before 9pm, but appreciate that traffic can be bad, especially at weekends. However, there is no access after 11pm, as the gates are locked then to try to ensure a peaceful night for all.
We ask for quiet between 11pm and 7.30am. Please respect other campers who may be trying to sleep. We are a family site and will not tolerate anti-social behaviour or language. Anyone causing a disturbance will be asked to leave, and no refunds will be given.
Vodafone is the only reliable network.
All of the touring pitches come with 10amp electric supply.
We have restricted the park occupancy to better manage social distancing.
Our communal toilet and shower blocks remain closed. Private bathroom facilities can be booked with camping pods, and bookings will only be accepted from tourers with their own facilities.
Our bar and restaurant service is restricted to takeaways only and our shop is open for specific times via an external serving hatch.
The pot wash area has only alternate sinks available to ensure social distancing can be maintained.
Hand sanitiser is available around the park, along with reminders for guests to regularly wash their hands with soap and water for at least 20 seconds.
We ask that all guests and staff respect the 2m social distancing guidelines at all times, including young children.
Increasing the frequency of cleaning and regularly disinfecting key touch points.
A fogging machine will sanitise the rental accommodation prior to cleaning between bookings.
Access to Reception or the Laundrette is restricted to one person at any one time.
Only card and contactless payments will be accepted.
Contactless check-in on arrival at the Park is available on request.
The current Government guidance is for everyone to maintain social distancing with those outside your own household. For this reason, we can only accept bookings from one household group for each caravan, cottage or pod. We will review this policy if and when the guidance changes.
Coronavirus symptoms
If you or any of your party have symptoms of a fever, a new continuous cough or loss of taste or smell you must not holiday at the park and return home. Please inform Reception if you fall ill whilst on the park. You can find further advice here http://www.gov.uk/coronavirus
Check in time is normally from 2pm.
Check in is normally from 2pm.
Check- in is normally from 2pm.
Check in time is from 4pm.
Check out time from our rental caravans is 10am. However after you have checked out you are welcome to stay and make use of the facilities.
Check out is normally by 12pm. Please check at reception if you wish stay later, as this will depend on availability.
The cottage will be available to check in from 4pm. Keys to be collected from the reception at Park Cliffe.
On the day of departure, please vacate the cottage by 10am and drop keys back off to the reception.
Check out is at 10am. Please check at reception if you wish stay later, as this will depend on availability.
Check out is 10am. Please ask at reception if you require a later check out, as this will depend on availability.
Closed Summer/Autumn 2020 due to COVID-19 restrictions.
Summer/Autumn 2020 – we are offering a take-away menu Friday, Saturday and Sundays evening and Sunday breakfast giving you the opportunity to enjoy your food at a secluded spot on the park or back at your pitch, caravan or camping pod.
Our season runs from 1 March – mid November.
2021
The bar, restaurant and shop are expected to be open at weekends and holiday periods. We may not open every day during holiday periods.
If these facilities are important to your stay please contact us for confirmation of exact opening dates.
Park Cliffe allows its owners to use their caravan and lodges during the period 1st March to 19th December.
Fell Foot Park (national trust), 2.5 miles away, or Ferry Nab (2.5 miles).
Bardsea Leisure, at Ulverston, is the closest and around 13 miles from the park. It has an extensive range of accessories.
You need hard ground or rock pegs. We do not allow awnings on the grass.
Due to social distancing requirements and Government advice all our usual facilities will not be available. If any of these are important to you please check with Reception prior to booking.
In addition to our usual park rules customers must adhere to social distancing requirements whilst on the park and ensure any children are supervised so they adhere to these so all can enjoy a safe and relaxing holiday.
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