FAQs

Use the categories below to view our frequently asked questions. If you cannot find an answer within these areas, you can use our online form to contact us or call or email.

Our Most Frequently Asked Questions

Are campfires allowed?

Are pets allowed?

Are you a camping or caravan park?

Can more than 4 people sleep in the holiday homes?

Do you allow pets on the park?

Do you have Wi-Fi?

Do you have electric hook up available for tents?

Is takeaway available?

What is in the private bathrooms?

What time do I have to leave the accommodation?

Question Topics

Coronavirus
Camping pitch
General
Camping pods
Moor View Cottage
Shepherds Hut
Static caravans
Buying a Caravan or Lodge
Tourers & Motorhomes
Bar and Restaurant

Are campfires allowed?

Are pets allowed?

Are you a camping or caravan park?

Can more than 4 people sleep in the holiday homes?

Do you allow pets on the park?

Do you have Wi-Fi?

Do you have electric hook up available for tents?

Is takeaway available?

What is in the private bathrooms?

What time do I have to leave the accommodation?

Are BBQ’s allowed?

Are dogs allowed in the pods?

Are pets allowed in the cottage?

Are pets allowed in the shepherd hut?

Are the static caravans child friendly?

Are there sockets available for my hair straighteners?

Can I book a private bathroom?

Can I come camping in 2020?

Can I freeze my ice packs on site?

Can I holiday in my tourer or motorhome in 2020?

Can I move permanently into my caravan holiday home?

Can I park my car next to the Shepherds hut?

Can I park my car next to the pod?

Can I park my car next to the tent?

Can I pre-book a table?

Can I rent my caravan or lodge out?

Can I store my van at Park Cliffe?

Can I walk to the lake from Park Cliffe?

Can finance be arranged for the purchase of caravans or lodges?

Can we get a refund if we leave early if the weather is bad?

Do I have to pay extra for the gas and electricity I use?

Do I need coins for the showers?

Do we get any kind of agreement or contract for the pitch/caravan?

Do you employ sales people?

Do you have seasonal pitches?

Do you only sell new caravan holiday homes?

Do you provide any entertainment?

Do you show football or rugby matches?

How far apart should tents be?

How good is the television reception on the park?

How long can I keep my caravan on the park?

How many beds are there?

How much does a taxi to Bowness cost?

How much does the laundry cost?

How much money would I get for my caravan or lodge if I decided to sell after a year?

Is electric available in the pod?

Is the bar and restaurant family friendly?

Is the park a member of the professional trade association?

Is there a bus service nearby?

Is there electric available in the Shepherds hut?

I’m thinking of visiting the park to view the caravans for sale. Should I just call in?

What about the family bathroom that can be booked for an hour?

What are the annual running costs?

What are the arrival and departure times ?

What are the touring pitches like?

What do I need for electric hook up for tents?

What do I need to bring when staying in caravan?

What do I need to bring when staying in the Shepherds Hut?

What facilities do you have on the park?

What happens if I can't holiday with you in 2020 due to Government restrictions ?

What if we go out and are back later than 11pm?

What is access to the site like?

What is in a camping pod?

What is in the Shepherds Hut?

What is in the cottage?

What is the latest arrival time for check in?

What is your policy on noise?

What phone networks are available on the park?

What power is the electric hook up on touring pitches?

What precautions are you taking to minimise the risk of COVID-19?

What should I do if I fall ill whilst on the park?

What time can I check in from for Camping?

What time can I check in with my tourer or motorhome?

What time can I check into Camping Pod?

What time can I check into a Rental Caravan from?

What time do I have to leave the accommodation?

What time do I need to check out from Camping?

What time do I need to check out with my tourer or motorhome?

What time is check in and check out of the self-catering cottage?

What time is check in for the Shepherds Hut?

What time is check out from the Camping Pods?

What time is check out from the Shepherds Hut?

When are the bar, restaurant and shop open?

When can I use my holiday home?

Where can I launch a boat or canoe?

Where is the nearest caravan accessory shop?

Will I be able to peg my awning out on the hard stand?

Will all your usual facilities be open?